Collect feedback right where your customers are
A complete kiosk solution for any business location. Tablet, stand, connectivity, and software in one package, ready to deploy.
Customers rated us
4.5 of 5 stars
Why do customers stay silent on-site?
Customers are most likely to share their opinion when they leave disappointed or delighted. But while they are on-site and the experience is still fresh, nobody asks them. The result? Google reviews that come too late, or negative experiences you never hear about.
- Only a fraction of unhappy customers leave an online review.
- Staff is too busy to ask. Your team focuses on operations, not data collection.
- Without data, you don't know which location is performing well and which isn't. You rely on gut feeling, not facts.
Everything you need. We deliver, set up, and manage it.
Powered by SentiSnapArtificial Intelligence
Tablet with app
An industrial-grade tablet with the SentiSnap app pre-installed. Just turn it on and customers can start giving feedback immediately. Full-screen mode, no distracting notifications, no setup required.
Floor stand or wall mount
An elegant floor-standing or wall-mounted solution tailored to your space. Secure tablet mounting and a sleek design that blends into any location.
Remote management and support
Update survey content remotely from your dashboard. We handle technical issues so you don't have to. Updates, device monitoring, and support are included in every package.
SIM card and connectivity
A dedicated data SIM card ensures your kiosk stays online without relying on your Wi-Fi network. Connectivity works even during internet outages at your location.
From order to first response in just a few days
Step 1
We set it up for you
We prepare a survey tailored to your needs. Question selection, design in your brand colors, language options. Everything is ready before the kiosk arrives at your location.
Step 2
We deliver and install
We ship the kiosk to your location. Installation takes just minutes. Set up the stand, lock in the tablet, power it on. Everything else works automatically.
Step 3
Track results in real time
Customer responses appear instantly in the SentiSnap dashboard. See trends, sentiment, and the most common topics. If a negative rating comes in, you get notified right away.
Kiosk feedback analyzed by artificial intelligence
Collecting responses is not enough. What matters is understanding what customers are really saying.
Multilingual surveys with AI translations
Customers choose their language on the kiosk and the survey is instantly displayed in their preferred version. They respond naturally in their own language, and you read the results in yours. AI translates both the questions and open-ended responses, so you never miss feedback due to a language barrier.
Sentiment analysis
AI automatically detects whether a customer left satisfied, neutral, or frustrated — even from open-ended responses. No manual sorting required.
Topic analysis
Recurring topics like wait times, cleanliness, service, or product quality are grouped by AI, showing you what customers care about most and where the most common issues lie.
Instant alerts
Set up rules and receive notifications via email or Slack the moment a rating drops below your chosen threshold. React before the problem escalates.
Overview across all locations in one place
Running multiple locations? SentiSnap lets you manage an unlimited number of kiosks from a single dashboard. Compare location performance, share results with your team, and act where it matters most.
- All locations, results, and trends on one dashboard — no need to switch between accounts.
- Update questions or campaigns without physically visiting the location.
- Instantly see which location is performing best and where there is room for improvement.
Solutions for your industry
Find your scenario and discover how data can help you grow
Restaurants and cafes
Ask about food quality, service, or atmosphere right after the check.
Hotels and wellness
Collect feedback at the front desk, checkout, or after treatments.
Retail and stores
Measure satisfaction with purchases, product availability, or staff helpfulness.
Fitness and sports centers
Find out how members perceive the equipment, cleanliness, and atmosphere.
Clinics and pharmacies
Evaluate patient and client satisfaction sensitively and discreetly.
Branch offices
Measure service quality and customer experience during in-person interactions.
Ready to collect feedback directly at your location?
Contact us and we will prepare a tailored offer for your locations. No commitments, no complicated setup.
Delivery and installation included
No upfront hardware investment
Up and running in days
Learn more from our experts
Act fast. Prevent issues from escalating before they impact customer satisfaction or your brand reputation.
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