Next-generation AI surveys
Create your own surveys with AI translations and response analysis. Get an overview of what your customers think and what bothers them. Track satisfaction, expectations, and specific needs at different stages of the customer experience.
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Collect regular feedback to grow your business
Stop guessing what your customers think. We enable you to quickly and easily collect feedback without technical knowledge or complex setup. In seconds, you'll create a professional survey tailored to your needs and start getting data that can help your business achieve better results.
1.
Create
Build smart surveys with minimal effort using our AI tool, or create your own survey and customize it to your needs.
2.
Share
Collect feedback across all channels. Get responses via email, QR code, social media link, or on your company website or e-shop.
3.
Analyze
Evaluate collected data clearly and without complex analysis. Easily discover answers to key questions, identify problem areas, and get clear foundations for further decision-making.
Customer experience surveys
Learn how customers truly perceive your brand. Collect feedback at key moments of the customer journey and find out what customers appreciate, where they encounter problems, and what influences their satisfaction and loyalty.
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Employee experience surveys
Listen to your employees and build a healthy work environment. Get honest feedback from people inside the company. Employee experience surveys help understand what supports good performance and where frustration arises.
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Market research surveys
Get data on the needs, expectations, and behavior of your target audience. Market research surveys help you validate ideas, understand the competitive landscape, and identify new opportunities before investing time and budget.
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Create a survey instantly with AI
Don't waste time coming up with questions. Just describe what you want to learn, and AI will generate a custom survey draft with recommended questions, ready to send immediately.
Multilingual surveys with AI translations
Create a survey in one language and our AI will automatically translate it into dozens of others. Get feedback without language barriers.
Understand how customers truly feel
Transform feedback into a clear picture of customer sentiment. Sentiment analysis helps you understand how customers truly feel and what actually influences their satisfaction. Get an overview of which factors increase loyalty and uncover the main causes of negative sentiment, frustration, or dissatisfaction.
Track key trends across surveys
Get clarity even in open-ended responses. Topic analysis automatically translates all responses into your language and categorizes them into meaningful topics. Using artificial intelligence, it provides a clear overview of what people are actually saying.
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Customize survey appearance to match your brand
Present a unified look under your corporate identity so respondents know who's reaching out and feel greater trust when filling out surveys.
- Add your logo to surveys and present results in a unified visual style of your brand
- Customize survey appearance with colors that clearly identify your brand
- Add custom images that represent your brand identity
Reach your audience in multiple ways
Collect feedback across all channels your customers actually use. Get responses via email, QR code, or on your company website or e-shop.
Share surveys via link or QR code
Get responses using a unique link or QR code in both online and offline environments.
Reach customers at the right moment
Send surveys via email after key interactions.
Collect feedback directly on your website
Get answers from website visitors in real time without them having to leave the page.
Collaborate on online surveys with your team
Manage surveys efficiently across the entire company. Collect inputs from marketing, product, HR, and leadership and share results between teams.
- Full control over managementEasily assign user roles and access permissions
- Track user activityStay on top of activities, statuses, and changes made by team members
- Unified billingManage billing easily and quickly for all team members at once
Integrate surveys and data into your business systems
Connect SentiSnap with the tools you already use. Streamline processes, save time, and gain better insight for your informed decisions.
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Instant message to your email or Slack on negative feedback
CRM Integration
Connection to Salesforce, HubSpot, and other popular CRM systems
API & Webhooks
For automating your own business processes
Get a unified feedback overview in one place
Clear dashboards show you what's actually happening without complex analysis. In one place, you'll see responses and trends so you won't get lost in the data.
Data security and protection you can trust
Protect your data with advanced security, access control, and protection that meets all privacy and security requirements and covers all aspects of GDPR.
Master the only platform your brand needs
Combine media monitoring, social networks, smart surveys, and communication analysis into one powerful solution. Save time, reduce chaos, and make data-driven decisions.
Free sign-up, no credit card required
Get answers that help you grow
30-day free trial